Customer Service Representative - Order Entry
Core
Enter and process customer orders with speed and accuracy, managing changes, cancellations, and payments while resolving discrepancies before processing.
Role type
Order Entry Customer Service Representative
Builds
Order fulfillment and payment processing
Domain
Manufacturing / Construction Supply
Required skills
multi-line numeric entry, order validation, ERP system navigation, Microsoft Office 365, open-order reporting, cross-functional collaboration
Preferred skills
prior order entry or data entry experience, ERP systems (Sage X3, Trilogie, Oracle, SAP), Zendesk, EDI knowledge, product knowledge