Counter Sales Associate
Core
Trusted advisor to plumbing and HVAC contractor customers, providing product expertise and driving sales growth.
Role type
Counter Sales Associate
Builds
Plumbing and HVAC product solutions for contractor customers
Domain
Industrial supply / Plumbing and HVAC
Deliverable
product features
Required skills
consultative selling, product knowledge (plumbing/HVAC), upselling, cross-selling, inventory management, order management, safety compliance, digital literacy
Preferred skills
prior plumbing/HVAC industry experience, ability to lift 50 lbs, valid state license
Technologies
manufacturer databases, computer systems, catalogs
Responsibilities
Engage customers to understand needs and recommend solutions, guide purchasing decisions using product expertise, drive sales growth through upselling and cross-selling, process transactions accurately, manage special orders and delivery timelines, maintain counter environment and inventory, adhere to safety regulations including PPE use
Seniority
Individual Contributor, entry to mid-level (1-3 years experience)