Counter Sales Supervisor
Core
Lead and actively participate in daily operations of a plumbing and HVAC parts counter, ensuring exceptional customer experiences and driving sales performance.
Role type
Senior IC counter sales supervisor
Builds
Plumbing and HVAC parts sales solutions for commercial and residential customers
Domain
Building supplies / Plumbing and HVAC
Deliverable
product features
Required skills
consultative selling, team leadership, inventory management, conflict resolution, sales strategy execution, POS operations, scheduling, product knowledge
Preferred skills
plumbing/HVAC industry experience, coaching abilities
Responsibilities
Lead and oversee daily counter operations, assist customers with expert guidance, coach and mentor sales associates, drive sales growth through upselling and cross-selling, resolve escalated customer issues, manage staffing and scheduling, maintain inventory control, implement merchandising strategies.
Seniority
Senior, hands-on IC