Inside Sales Representative
Core
Process inbound calls and respond to internet leads to schedule in-home sales appointments for Safety Specialists, helping seniors retrofit homes to age in place.
Role type
Inside Sales Representative (Contact Center Setter)
Builds
Sales opportunities for walk-in tub/shower products
Domain
Home improvement / Senior living / Safety equipment
Required skills
consultative sales, lead generation, objection handling, CRM management, omni-channel software proficiency, North American geography knowledge, task switching
Preferred skills
automated contact center experience, selling over the phone, cloud-based tools proficiency
Responsibilities
Manage high volume of inbound and outbound phone calls using a dialer, follow a systematized sales process to convert leads, ensure quality assurance and maintain contact center metrics, collaborate with team members.
Seniority
Individual Contributor