Inside Sales Representative
Core
Support sales associates by determining product solutions, generating quotations, processing orders, and coordinating deliveries for Ferguson's diverse industrial and residential supply sectors.
Role type
Inside Sales Support Representative
Builds
Sales quotations, accurate sales orders, and delivery coordination for Ferguson's supply chain customers
Domain
Industrial supply / Facilities / Commercial/Mechanical / HVAC / Residential building
Deliverable
product features
Required skills
Sales support, customer service, quotation generation, order processing, delivery coordination, CRM system usage, phone communication, upselling, digital literacy (Microsoft Office)
Preferred skills
Prior sales experience, customer service experience, ability to learn product knowledge quickly, fast-paced environment adaptability
Responsibilities
Support sales associates in determining best products and solutions, ensure timely quotations and accurate sales orders, coordinate customer deliveries, answer sales calls and resolve customer concerns
Seniority
Entry-level to Individual Contributor