Lead Digital Product Designer - User Experience (Hybrid - Newport News, VA)
Core
Lead the creation of high-quality, user-centric experiences for associate tools (CRM, Project Management, Order Management, Quotations) to drive sales productivity and business outcomes.
Role type
Senior Lead Digital Product Designer (User Experience)
Builds
Associate platforms and sales tools for a Fortune 500 supply company
Domain
B2B Enterprise / Supply Chain / Sales Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
UX design, Figma, design systems, user research, systems thinking, mentorship, strategic influence, accessibility, service design
Preferred skills
UI design, enterprise platform design, multi-functional collaboration
Technologies
Figma, Miro, Analytics platforms, User testing tools
Responsibilities
Lead discovery and define solutions for associate tools; Create wireframes, prototypes, and high-fidelity designs; Conduct user research including interviews, surveys, and usability testing; Lead and evolve design systems and accessibility standards; Mentor and coach other designers; Partner with product, engineering, and leadership teams; Translate customer needs into experience goals and solution direction.
Seniority
Senior, hands-on IC with leadership and mentorship
