RSC Fulfilment Specialist, Lund
Core
Managing customer returns to RMA partners for repair and returns to vendors to ensure quick, top-quality service and optimize product availability.
Role type
Reverse Supply Chain Fulfilment Specialist
Builds
Reverse logistics operations for network video and security products
Domain
Supply Chain / Logistics / Security Technology
Deliverable
client delivery
Required skills
Partner management, root-cause analysis, process optimization, cross-functional collaboration, ERP systems, Business Intelligence (BI) tools, advanced Excel
Preferred skills
Experience in reverse logistics, global supply chain environment
Responsibilities
Track RMA partner performance and costs, drive root-cause analysis for service quality, act as key interface for RMA cases with Technical Support, develop and implement process improvements
Seniority
Mid-level, hands-on specialist
