Fleet Engineering Project Manager, Data Center
Core
Manage fleet repair, remediation, and RMA processes for physical IT infrastructure in data centers, ensuring alignment between engineering teams, technicians, and external vendors.
Role type
Mid-level project manager (physical infrastructure logistics)
Builds
Operational efficiency in data center fleet repair and vendor management workflows
Domain
Data Center Operations / Physical IT Infrastructure
Deliverable
client delivery
Required skills
RMA process management, vendor relationship management, ticketing workflow analysis, data center operations knowledge, project execution, stakeholder communication
Preferred skills
Cross-team project leadership, process optimization, incident resolution, detailed documentation, client-facing reporting
Technologies
Ticketing systems, RMA platforms
Responsibilities
Oversee Returned Merchandise Authorization (RMA) generation and issue resolution, facilitate communication between fleet engineering, data center technicians, and vendors, analyze ticket data trends to identify bottlenecks, generate performance metrics and client-facing reports, conduct project reviews to drive continuous optimization
Seniority
Mid-level, hands-on IC