AVP, Technology
Core
Strategically direct and lead large teams to drive AI transformation, customer contact elimination, and enterprise-wide operating model redesign.
Role type
Senior IC AVP Technology (AI Strategy & Transformation)
Builds
Scalable AI capabilities, future-state operating models, and enterprise transformation roadmaps
Domain
Telecommunications + AI Strategy
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Large-scale business transformation leadership, AI enablement strategy, operating model redesign, cross-functional stakeholder influence, strategic planning, portfolio management, executive business case development, change management
Preferred skills
Digital modernization experience, customer experience transformation expertise, upstream process improvement, technology investment evaluation
Technologies
AI platforms, digital transformation tools, enterprise architecture frameworks
Responsibilities
Define and execute multi-year AI transformation roadmaps; lead identification and removal of systemic customer contact drivers; partner with senior executives to secure alignment for transformational initiatives; establish governance structures and performance management processes; drive enterprise change management and workforce transformation; build executive business cases and funding recommendations for technology investments.
Seniority
Senior, hands-on IC with strategic leadership
