Professional, Department Training
Core
Design, develop, and deliver technical training programs to build product and platform proficiency for associates, accelerating onboarding and improving performance.
Role type
Senior Instructional Designer / Technical Training Specialist
Builds
Technical learning content including documentation, simulations, hands-on labs, and digital learning modules
Domain
Technology distribution / IT ecosystem / Cloud technologies
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, technical training development, simplifying complex technical concepts, project management, stakeholder partnership, data-driven program improvement
Preferred skills
Experience with modern learning technologies, AI-enabled training solutions, creating hands-on technical learning environments
Technologies
Java, .NET, Python, relational databases, Couchbase, containers
Responsibilities
Design and develop engaging technical training programs; create and maintain learning content including labs and simulations; evaluate training effectiveness through assessments and metrics; partner with subject matter experts to transform complex concepts into accessible learning experiences
Seniority
Mid-to-Senior, hands-on IC
