Sr. Platform, AI Solutions Specialist
Core
Drive adoption of intelligent, automated workflows within the Global Platform Group to shift delivery from manual processes to AI-enabled operations, reducing cycle times and improving accuracy.
Role type
Senior IC AI Solutions Specialist (Business Analysis & Automation)
Builds
AI-enabled delivery workflows for feature intake, requirements capture, solution sizing, prioritization, and testing within the Ingram Micro Xvantage ecosystem.
Domain
IT Sales Channel / Business Process Automation / Generative AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI fluency (Microsoft Copilot, Claude), process analysis & workflow automation, requirements definition (BRDs), training & enablement design, change leadership, data-driven decision making, responsible AI judgment, Microsoft 365 proficiency
Preferred skills
Project/Program management certification (PMP, CAPM, PMI-ACP), AI/automation/Power Platform certifications
Technologies
Microsoft Copilot, Claude, Power Automate, Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), Xvantage
Responsibilities
Uncover experiences and build requirements to shift manual processes to intelligent, automated workflows; Identify, assess, and prioritize high-impact AI and automation use cases across the delivery lifecycle; Document current-state workflows and define target-state designs for AI solutions; Work closely with the AI technology team to deliver AI solutions from concept through deployment; Pilot, test, and iterate on AI solutions to validate outputs for accuracy and quality; Maintain deep fluency in business AI solutions and produce organization-specific trainings and playbooks; Leverage AI to improve daily task efficiency and drive better decision-making through data-driven insights; Define and track KPIs to quantify efficiency gains and capacity created from AI adoption.
Seniority
Senior, hands-on IC
