Ground Operations Coordinator
Core
Primary communication link between ground operations and customers, coordinating aircraft handling processes including towing, gate activity, and load security checks.
Role type
Operations Coordinator (Aviation Ground Handling)
Builds
Aircraft movement and handling services for 100+ airlines
Domain
Aviation / Ground Handling
Deliverable
product features
Required skills
Communication, Problem-solving, Time management, Computer skills, Leadership
Preferred skills
Airline ramp experience
Technologies
Radio equipment, Computer systems for flight tracking and crew resourcing
Responsibilities
Monitor all flight activity and update daily records, Conduct operational safety and load security checks, Coordinate all towing and gate activity, Monitor operational performance and SLA statistics, Allocate resources with Duty Manager and Ramp Supervisor, Report unserviceable GSE to maintenance