Patient Access Representative
On-site
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing at a healthcare facility.
Role type
Patient Access Representative
Builds
Patient intake workflows and appointment schedules
Domain
Healthcare administration
Required skills
Patient registration, Insurance verification, Financial collection, Appointment scheduling, HIPAA compliance, Medical record maintenance
Preferred skills
Related work experience
Technologies
Health Information Systems (HIS), Kiosk systems
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, collect fees and copays, process insurance responses, maintain medical records, handle patient referrals and pre-certifications.
Seniority
Entry-level, individual contributor