Director, Selling Experience
Core
Lead a team of Sales Managers to create a high-performance culture, oversee private personal shopping experiences for discerning clients, and drive clienteling culture to build loyalty and enhance the customer experience.
Role type
Senior leadership retail manager (luxury fashion)
Builds
Private personal shopping experiences, clienteling programs, and high-performance sales teams
Domain
Luxury retail fashion
Deliverable
product features
Required skills
Luxury retail management, team leadership, clienteling culture development, financial performance management, executive presence, technology proficiency
Preferred skills
Relocation within the US, evening/weekend availability
Technologies
Google, Microsoft Office Suite
Responsibilities
Directly oversee Selling Managers and develop top talent leaders, execute private personal shopping experiences for top clients, drive clienteling culture and technology adoption, align merchandise to local needs, manage day-to-day operations based on sales and EBITDA targets, coach management teams on leadership effectiveness
Seniority
Director, executive leadership