General Store Manager
Core
Lead planning strategy and execution of day-to-day operations across Non-Food, Online, and Customer departments to maximize availability, minimize waste and shrink, and ensure efficient, safe, compliant store operations.
Role type
General Store Manager
Builds
Superstore/Centre operations
Domain
Retail (Large-format)
Deliverable
product features
Required skills
Operational planning, waste and shrink management, team coaching and leadership, data-driven decision making, cross-departmental collaboration, customer service excellence
Preferred skills
Experience managing complex ER cases, change management, resilience
Technologies
POS systems
Responsibilities
Drive operational excellence across key departments, coach leadership teams to improve routines and processes, manage shrink strategy and agenda, ensure compliance with legal and safety standards, prioritize and delegate tasks in a fast-paced environment
Seniority
Senior, hands-on IC