Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer service experiences
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, business plan execution, data reporting analysis, recruitment support, diversity inclusion, technology systems proficiency, POS operation
Preferred skills
Creative problem solving, strategic thinking, organizational skills, active listening
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, communicate priorities to staff, assist in recruiting, leverage store reports for business decisions, ensure proper staffing, train staff on operational functions, resolve customer concerns, maintain brand standards
Seniority
Individual Contributor, Mid-level