Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Management)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, staff training, customer experience management, business plan execution, data analysis via store reports, recruiting support, diversity inclusion, technology systems proficiency, POS operation, physical stamina
Preferred skills
Creative problem-solving, strategic thinking, organizational skills, active listening
Responsibilities
Inspire store team to achieve best performance, execute growth strategies, create engaged store environment, elevate customer experience, lead store staff to meet sales/service/operational expectations, model company values, communicate priorities, assist in recruiting, support store business plans, leverage store reports, drive business outreach, identify performance opportunities, ensure proper staffing, train staff on operational functions, implement store programs, conduct store meetings, train team on customer service expectations, resolve customer concerns, ensure visual brand standards
Seniority
Individual Contributor, supervisory level