Senior Operations Manager EV Charging Voll-/Teilzeit (m/w/d)
Core
End-to-end operational management and strategic scaling of EV charging services and business architecture.
Role type
Senior Operations Manager (EV Charging)
Builds
EV charging operations, service architecture, and customer satisfaction frameworks.
Domain
Energy services / Electric vehicle infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end operational management, strategic scaling, process and quality governance, stakeholder coordination, contract and SLA evaluation, incident and escalation management, customer satisfaction improvement
Preferred skills
Experience in technical service environments, knowledge of EV charging infrastructure, ability to coordinate interdisciplinary teams
Technologies
EV charging systems, service monitoring tools
Responsibilities
Manage end-to-end operations and service for EV charging customers, ensure scalable customer satisfaction, translate product and contract logic into robust cross-functional processes, oversee incident and escalation management, evaluate service and SLA terms for scalability and operational safety
Seniority
Senior, hands-on IC