Mitarbeiter in der Direktverrechnung (m/w/d)
Core
Provide telephone and written customer support, process consumption data and financial flows, and handle debt collection cases.
Role type
Customer service and billing specialist
Builds
Customer service interactions and billing/financial documentation
Domain
Utilities / Energy
Deliverable
client delivery
Required skills
customer service, data entry, financial data processing, debt collection, problem solving, self-organization, numerical affinity
Preferred skills
real estate industry experience, accounting experience
Technologies
billing systems, data entry tools
Responsibilities
handle customer inquiries via phone and email, process incoming invoices and heating cost statements, analyze and resolve debt collection cases
Seniority
Individual Contributor
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