Direct Express Business Controls Specialist
Core
Perform first-line control activities, risk identification, monitoring, and testing for the Direct Express program to ensure seamless process execution.
Role type
Business Controls Specialist
Builds
Control monitoring and testing for card issuance, funding, transaction processing, dispute resolution, and fraud management.
Domain
Fintech / Payments / Internal Controls
Required skills
Risk and control assessment, control testing, root cause analysis, data review, policy interpretation, internal control frameworks (SOX, COSO), Microsoft Excel, issue management
Preferred skills
Big 4 audit experience, flowcharting (Visio), regulatory knowledge for payment operations, CISA/CIA/CPA credentials
Technologies
Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Microsoft Visio
Responsibilities
Identify risks and controls across Direct Express processes; partner with business owners to validate control design; review data and transactions to identify exceptions; conduct periodic control monitoring and testing; prepare testing results and documentation; communicate risks and remediation progress; support issue management and root cause analyses.
Seniority
Mid-level, hands-on IC
