Client Tech Support Engineering - Professional I
Core
Provide technical support to clients, troubleshoot hardware/software/network issues, and manage secure file transfers.
Role type
Junior IC technical support engineer
Builds
Client support operations and secure file delivery workflows
Domain
Fintech / Payments / IT Support
Deliverable
client delivery
Required skills
technical troubleshooting, hardware/software diagnostics, network connectivity support, Office 365 administration, ticketing systems, remote support tools, FTP/SFTP file transfer
Preferred skills
automation tools, scripting
Responsibilities
troubleshoot and resolve client technical issues, collaborate with internal teams to address client problems, document and track client interactions, assist in improving support processes, manage secure file transfer processes
Seniority
Junior, hands-on IC
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
