Business Analyst
Core
Support client implementations, conversions, and migration initiatives by gathering, analyzing, and documenting business and functional requirements for Fiserv's payments and card-processing solutions.
Role type
Senior Business Analyst (Payments & Card Processing)
Builds
Functional requirements, process flows, and solution designs for client-facing implementations in the card and payments sector.
Domain
Financial Services, Card Processing, Payments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements gathering, functional analysis, process modeling, stakeholder management, gap analysis, requirements traceability, impact assessment, UAT support, documentation management
Preferred skills
Issuing and card-processing domain expertise, regulatory and compliance knowledge, payment schemes understanding, experience with legacy-to-modern platform migrations
Technologies
None explicitly stated
Responsibilities
Lead requirements discussions with clients and SMEs to gather and validate project needs; Analyze current-state and target-state processes to identify functional gaps and dependencies; Define and document business requirements, functional specifications, and process flows; Translate business needs into actionable requirements for implementation and testing teams; Support solution definition by assessing options and recommending functional approaches; Maintain requirements traceability and track changes throughout the project lifecycle; Support testing activities including UAT, defect analysis, and operational readiness assessments; Act as a liaison between business stakeholders and delivery teams to ensure alignment.
Seniority
Senior, hands-on IC
