Technical Account Manager
Core
Primary technical point of contact for clients integrating with the payment gateway API, translating business requirements into technical solutions.
Role type
Senior Technical Account Manager (API Integration)
Builds
Payment gateway integrations for financial institutions, corporations, merchants, and consumers
Domain
Fintech / Payments / API Infrastructure
Deliverable
client delivery
Required skills
REST API design, OAuth authentication, webhook configuration, root cause analysis of API payloads, cross-language code interpretation, consultative problem solving
Preferred skills
Global payments domain expertise, encryption standards (TLS/PGP), enterprise account management, SQL/NoSQL, cloud infrastructure
Technologies
Java, Python, JavaScript, C#, PHP, Ruby, HTTP, JSON, SFTP
Responsibilities
Provide consultative guidance for API integration from design to production, troubleshoot authentication and transaction flows, review logs and code samples for root cause analysis, partner with product teams to drive platform improvements, create integration guides and playbooks
Seniority
Senior, hands-on IC