Director of Product Management, ISO & Channel Enablement
Core
Own product strategy, lifecycle, and market execution for capabilities tailored to Independent Sales Organization (ISO) partner networks and merchant aggregators to drive merchant acquisition and portfolio processing efficiency.
Role type
Director of Product Management (ISO & Channel Enablement)
Builds
Partner-facing APIs, portal ecosystems, developer toolkits, and merchant boarding orchestration components for wholesale ISOs and agents.
Domain
Fintech, Payments, Merchant Acquiring, ISO Distribution
Deliverable
product features
Required skills
Product portfolio strategy, Feature prioritization, Omni-channel integration, Technical onboarding workflow design, Risk & Compliance coordination, Funnel analytics, Transaction integrity compliance, Matrix leadership, RESTful APIs, Multi-layered security tokens, Webhooks, Drop-in hosted UI portals
Preferred skills
Merchant lifecycle management tools (CoPilot, CardPointe), Multi-party payment models, Embedded financial services ecosystems, Legacy underwriting architecture translation
Technologies
RESTful APIs, SDKs, Webhooks, TransArmor, Network Tokens, Clover, Commerce Hub
Responsibilities
Develop and execute multi-year product strategy for the ISO channel; Translate needs of wholesale ISOs into PRDs and maintain development backlog; Collaborate with product houses to wrap core transactional engines and payment endpoints; Design and scale configurable merchant boarding orchestration components; Align product flows with Risk, Underwriting, and Compliance divisions; Serve as authoritative product voice to internal stakeholders and partner leadership; Collaborate with sales and marketing on go-to-market initiatives and pricing engines; Implement tracking parameters to evaluate platform performance and funnel drop-off points; Update system workflows to comply with card network regulations.
Seniority
Director, strategic leadership & cross-functional execution
