Law Enforcement Response Specialist I
Core
Primary point of contact for processing inbound law enforcement requests (subpoenas, warrants, court orders) to ensure lawful cooperation while protecting user privacy.
Role type
Operations specialist (Law Enforcement Response)
Builds
Law enforcement data disclosures and case documentation for Turo's car-sharing platform
Domain
Ride-sharing / Car-sharing marketplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Triage and verification of legal requests, data production and disclosure, case documentation, identity verification, routing non-LER matters, escalation of NDOs, account monitoring
Preferred skills
Experience with legal orders (subpoenas, warrants), law enforcement request processing, SQL
Technologies
Resolver, Dunlop, Sift, Kustomer, Google Workspace, SQL, Microsoft Office
Responsibilities
Triage and process inbound law enforcement requests; Execute data production and disclosure; Document case activity and closures; Verify requestor identity; Route non-LER matters; Identify and escalate NDO situations; Apply account actions; Provide notifications for federal subpoenas; Maintain daily account monitoring
Seniority
Mid-level, hands-on IC