Claims SIU Investigator
Core
Investigate potentially fraudulent, suspicious, or misrepresented claims to reduce financial loss and protect the integrity of Turo's marketplace.
Role type
Claims Special Investigations Unit (SIU) Investigator
Builds
Investigative findings supporting claim, protection, recovery, and account action decisions
Domain
Insurance / Fraud Investigation / Automotive
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Fraud investigation, Evidence evaluation, Interviewing, Data analysis, Pattern recognition, Report writing, Stakeholder management, Regulatory compliance, Organized crime detection, Financial pattern analysis
Preferred skills
Auto physical damage investigation, Total loss investigation, NICB collaboration, Law enforcement experience, Certified Fraud Examiner (CFE), Certified Insurance Fraud Investigator (CIFI)
Technologies
Microsoft Office Suite, Google Workspace, Claims management systems, Fraud detection tools, Public record databases
Responsibilities
Review claim files and supporting documents to determine eligibility for protection; Conduct interviews and gather evidence from hosts, guests, repair facilities, and witnesses; Analyze claims data to identify fraud patterns and organized networks; Develop partnerships with NICB, law enforcement, and industry organizations; Partner with internal teams to provide investigative findings and recommendations; Prepare investigative reports and present findings to leadership.
Seniority
Mid-level, hands-on IC