Certified Health Coach - Remote
Core
Conduct telephonic and chat-based behavioral coaching to help members reduce high-risk behaviors and adopt healthier habits.
Role type
Health Coach (Behavioral Change)
Builds
Individual health outcomes and population-level wellness metrics
Domain
Digital Healthcare / Behavioral Health
Deliverable
client delivery
Required skills
Motivational interviewing, telephonic communication, behavior change coaching, documentation software proficiency, data entry, lifestyle education (nutrition, exercise, smoking cessation)
Preferred skills
Chat-based coaching delivery, contact center metrics experience, Microsoft Office proficiency
Responsibilities
Engage and enroll eligible participants in health programs, provide individualized coaching to reduce risk factors, coordinate with nurses and external vendors, track member progress and program efficacy, adhere to strict scheduling and caseload requirements