Front Desk
Core
Front desk host ensuring positive guest initial impressions and guiding guests through retail, game rental, and dining experiences.
Role type
Front desk host (hospitality/entertainment venue)
Builds
Guest experiences combining food, drinks, and games
Domain
Entertainment venue / Hospitality
Deliverable
physical/clinical work
Required skills
Guest greeting, transaction processing, table management, inventory checks, conflict de-escalation, cash reconciliation, merchandise sales
Preferred skills
Restaurant, retail, or cashier experience
Technologies
POS systems, Power cards, gift cards
Responsibilities
Greet guests upon entering, coordinate game rentals and merchandise sales, manage wait times and seating, process bill transactions, deliver silverware, clean and stock dining areas, conduct merchandise inventory, reconcile cash banks, direct guests to tables, communicate issues to managers
Seniority
Entry-level, hourly team member