Front Desk / Host
Core
Greet guests, manage front-of-house flow, process transactions, and coordinate game rentals and dining experiences at an entertainment venue.
Role type
Front Desk Host / Guest Services Associate
Builds
Guest-facing service experience for dining, gaming, and retail
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Guest relations, cash handling, inventory management, table management, conflict resolution, English communication
Preferred skills
Restaurant or retail experience
Technologies
POS systems, Power cards, gift cards
Responsibilities
Greet guests and manage wait times, process payments and 'To Go' orders, coordinate game rentals and merchandise sales, maintain front desk cleanliness and stock levels, assist with table bussing and seating rotation, handle guest complaints and escalate issues to management.
Seniority
Entry-level, hourly team member