General Manager
Core
Directs daily operations of a restaurant, managing staff, finances, and guest service to achieve sales and cost objectives.
Role type
General Manager (Restaurant Operations)
Builds
Restaurant operations, guest experiences, team performance
Domain
Hospitality / Restaurant Management
Required skills
Restaurant management, budgeting, personnel management, financial acumen, staff training, compliance enforcement, conflict resolution, operational planning
Preferred skills
Leadership, problem-solving, analytical capabilities, communication, adaptability
Technologies
POS systems, payroll software, reporting tools
Responsibilities
Manage daily restaurant operations including sales, costs, and employee retention; oversee payroll processing and labor cost control; ensure compliance with safety, sanitation, and company policies; direct hiring, supervision, and performance management of staff; maintain positive guest relations and resolve complaints; enforce security and safety procedures; report revenue and costs to leadership.
Seniority
Senior, hands-on IC