Concierge (Vinton & Bedrock's Welcome Desk)
Core
Front desk and hospitality support for residents, guests, and visitors at a residential community and corporate headquarters.
Role type
Residential concierge and front desk associate
Builds
A welcoming, organized, and efficient reception environment for Vinton residential community and Bedrock HQ
Domain
Real estate / Residential hospitality / Corporate administration
Deliverable
product features
Required skills
Customer service, wayfinding, call routing, visitor check-in, access coordination, mail/package handling, meeting support, inventory management, administrative support
Preferred skills
Hospitality experience, knowledge of local Detroit resources, visitor management systems proficiency
Technologies
Microsoft Office, email, visitor management systems
Responsibilities
Greet and assist residents, guests, and visitors; coordinate visitor check-in and access; handle mail and package distribution; support conference room setup and hospitality; maintain front desk and common areas; manage logs and reports for daily operations
Seniority
Entry to Mid-level, hands-on IC