Template Specialist I (Pennsylvania resident)
Core
Creates, analyzes, and supports provider and ancillary templates and scheduling configurations to maximize patient access for assigned operational units.
Role type
Template Specialist I (Scheduling Operations)
Builds
Provider and ancillary schedules, template designs, and scheduling configurations
Domain
Healthcare operations / Patient access management
Required skills
Patient medical appointment scheduling experience, Template design and build, Capacity and utilization analysis, Slot utilization optimization, Business requirements analysis, System configuration management, Compliance adherence, Cross-functional partnership
Preferred skills
Associate's Degree
Technologies
Cadence master files, Scheduling systems
Responsibilities
Optimizes template design through analysis of provider capacity and utilization statistics; Provides consultative support on slot utilization and template maintenance across multiple departments; Ensures template structure accuracy and alignment with system standards and guidelines; Coordinates with operations leadership and patient contact centers to incorporate scheduling guidelines; Manages reassignment of templates and patients including change appointment functionality.
Seniority
Individual Contributor, 3+ years experience