Senior Manager Change & Business Readiness
Core
Lead end-to-end business readiness, change management, and adoption for complex S/4HANA transformation releases within the OTC (Order-to-Cash) value stream, ensuring seamless integration of technical deployment with business operations.
Role type
Senior Manager, Change & Business Readiness (People Leader)
Builds
Global transformation releases for Logistics, Customer Excellence, and Global Trade Services (GTS) within the OTC value stream
Domain
Healthcare / MedTech, Enterprise ERP Transformation (S/4HANA), Supply Chain & Logistics
Required skills
Change Management, Business Readiness, S/4HANA transformation, Supply Chain expertise, OTC value stream knowledge, Logistics execution, Customer Excellence, Global Trade Services (GTS), Stakeholder Influence, Risk Management, Governance
Preferred skills
Alliance Formation, Business Model Innovation, Communications Measurement, Cross-Functional Collaboration, Developing Others, Impact Reporting, Inclusive Leadership, Industry Analysis, Leadership, Operations Management, Organizational Change Management, Self-Awareness, Strategic Change, Strategic Thinking, Team Management, Training People
Responsibilities
Lead change, engagement, training, and adoption activities from impact assessment through hypercare; Act as subject matter leader for OTC value stream processes; Drive Change Impact Assessments and localize impacts across regions; Lead Learning Needs Analysis and define targeted enablement strategies; Own business readiness components of go-live planning and cutover; Lead engagement across global, regional, and site stakeholders; Identify and mitigate operational risks and develop Business Continuity Plans; Provide executive-level reporting on business readiness and track adoption KPIs
Seniority
Senior Manager, People Leader