Lightwell Security Technical Account Manager
Core
Trusted advisor and Subject Matter Expert for Lightwell security, acting as the interface between customers and engineering teams to resolve technical issues and accelerate software development lifecycles.
Role type
Senior Technical Account Manager (Security)
Builds
Customer engagement plans, environment documentation, solution patterns, and knowledge base contributions.
Domain
Enterprise Open Source, Cloud, Container, and Kubernetes technologies
Deliverable
client delivery
Required skills
Strategic advisory to senior executives, software supply chain management, CI/CD methodologies, containerized application deployment (OpenShift, Kubernetes), non-containerized deployment (Ansible/AAP), image building (Docker, Podman), artifact repository tools, workflow automation (Jenkins, GitLab, GitHub, OpenShift GitOps), unit testing basics, library versioning (semver), Java ecosystem knowledge, international travel, executive presence
Preferred skills
Developer or consultant background, Red Hat Certified (RHCE/RHCA), security certifications (CISSP, CCSP, CompTIA Security+, CC, CEH)
Technologies
OpenShift, Kubernetes, Ansible, AAP, Docker, Podman, Red Hat Quay, JFrog Artifactory, Sonatype Nexus, uDeploy, Jenkins, GitLab Pipelines, GitHub Workflows, Red Hat Pipelines, JUnit, pytest
Responsibilities
Liaise with Red Hat Product Security, partners, and customer security/operations teams; Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting; Provide best practices for consuming remediated libraries in the SDLC; Partner with engineering/product/support to debug and resolve technical issues; Mentor customer teams on security best practices; Develop solution patterns to guide platform adoption.
Seniority
Senior, hands-on IC with strategic advisory capabilities
