Senior Operations Specialist - Wealth Advisors Group
Core
Provide operational support to corporate-based wealth advisors by handling account inquiries, executing transactions, and managing client communications.
Role type
Senior Operations Specialist (Wealth Management)
Builds
Operational workflows for wealth advisor accounts and client asset distributions
Domain
Financial Services / Wealth Management
Deliverable
client delivery
Required skills
Account operations, client service, financial policy knowledge, document preparation, mail handling, complex issue resolution, asset distribution, liaison coordination
Preferred skills
SIE certification, Series 7 certification, task prioritization, relationship building, clear communication, problem-solving, detail orientation, performance under pressure
Technologies
LPL channels, IFS, USPS, FedEx
Responsibilities
Resolve account notifications and NIGOs, open and transfer accounts, move money, prepare and submit account forms, handle inbound/outbound client communications via phone/email/mail, proactively outreach on time-sensitive activities (RMDs, repapering, distributions, 1099s), refer clients seeking guidance to advisors, train and develop team members, act as liaison between clients and advisors
Seniority
Mid-level, hands-on IC