Sr. Manager, eCommerce Store Operations
Core
Lead a small team of local operations managers to manage the setup, publishing, and launch of banners, promotions, and high-visibility product launches on artist eCommerce stores.
Role type
Sr. Manager, eCommerce Store Operations
Builds
Artist storefronts, promotional activations, and product launches for hundreds of artists and millions of fans.
Domain
Music industry / eCommerce / D2C
Deliverable
product features
Required skills
eCommerce and site merchandising operations, Shopify platform management, product catalog and content management, visual merchandising strategy, project management tool implementation, cross-functional coordination, sales data monitoring, customer feedback integration
Preferred skills
Data-driven decision making, indirect team leadership, agile/kanban environment management, multi-brand storefront management
Technologies
Shopify, ASANA, AirTable, Monday, JIRA
Responsibilities
Manage intake requests and allocate resources for product and marketing launches; Define requirements and success metrics for streamlined operations processes; Execute visual merchandising strategies to drive engagement and conversion; Coordinate timed campaign launches and monitor weekly sales data; Partner with technology teams to improve business tools and analytics; Coordinate with customer service to address store issues and feedback.
Seniority
Senior, hands-on IC with team leadership