Coordinator, Retail Training & Communications
Core
Lead training, communication, and engagement initiatives to elevate the employee and consumer experience across Levi's retail stores and franchise network in Brazil.
Role type
Retail Training & Communications Coordinator
Builds
Learning journeys, onboarding programs, product education, sales capability development, and engagement campaigns for store teams.
Domain
Retail operations in Brazil
Deliverable
product features
Required skills
Training program design, LMS management, project management, event coordination, stakeholder management, data analysis, Microsoft PowerPoint, Microsoft Excel
Preferred skills
Experience with multi-site retail environments, experience with digital learning tools
Responsibilities
Lead planning and execution of retail training and communication strategies; Manage and optimize retail communication and learning platforms; Drive Retail Excellence programs including customer experience and incentive programs; Coordinate national retail events and franchise engagement forums; Analyze engagement and business performance metrics to measure impact.
Seniority
Mid-level, hands-on IC