Manager, Technical Documentation
Core
Lead a team of technical writers creating end-user documentation for genetic analysis, biomarker discovery, predictive genomics, reproductive health, pathogen detection, disease-specific solutions, forensics, and human identification products.
Role type
Manager, Technical Documentation
Builds
Instructional content for instruments, software, assays, and reagents
Domain
Life sciences / Technical communications
Required skills
Team leadership, Project management, Technical content creation, DITA standards, XML-based authoring, Content review and editing, Vendor management, Data analysis and reporting, Cross-functional collaboration, Process improvement
Preferred skills
Life sciences industry experience, cGMP regulations knowledge, AI tools experience, Content management systems knowledge, Advanced degree
Technologies
DITA, XML, AI tools, Content management systems
Responsibilities
Train and mentor writers, Plan and prioritize documentation projects, Review and edit technical content, Recommend improvements to content organization, Write new content as needed, Analyze capacity and manage hiring/onboarding, Build relationships with cross-functional teams, Incorporate customer feedback, Foster continuous process improvement, Develop and track operational metrics
Seniority
Manager, hands-on leadership