Customer Service Representative II
Core
Provide excellent customer support throughout the service lifecycle, handling inquiries, processing orders, managing quotations, and maintaining customer data.
Role type
Customer Service Representative
Builds
Customer satisfaction and order fulfillment
Domain
Life Sciences / Scientific Instruments
Deliverable
client delivery
Required skills
Customer service, Order processing, Quotation management, Data entry, Problem-solving, Microsoft Office, ERP systems, CRM systems
Responsibilities
Handle customer inquiries, Process orders, Manage quotations, Maintain customer data, Resolve issues, Track shipments