Applications Administrator - Clarity
Core
L2 operational and administrative support for the Clarity PPM platform, handling incidents, monitoring, data integrity, and access administration.
Role type
L2 application administrator (Clarity PPM)
Builds
Clarity PPM platform operations and stability
Domain
Enterprise Project Management (PPM) / IT Operations
Required skills
Clarity PPM administration, SQL, application monitoring, batch job monitoring, interface monitoring, data-integrity validation, user access administration, GEL scripting, NSQL, XOG, REST APIs, Linux, SOX control execution, change-control procedures
Preferred skills
Clarity configuration, GEL scripting, NSQL, XOG, REST APIs, XML, web services, integrations, weekend maintenance support, on-call rotation
Technologies
Clarity PPM, SQL, Linux, GEL, NSQL, XOG, REST APIs, XML
Responsibilities
Provide L2 support for routine Clarity incidents and service requests; Monitor application health, support queues, scheduled jobs, interfaces, and batch processes; Perform routine data-integrity checks and document results; Support user access, permissions, and application-administration requests; Assist with application configuration activities; Support testing of incidents, fixes, enhancements, upgrades, patches, and releases; Maintain operational runbooks, knowledge articles, and standard operating procedures; Execute administrative activities in accordance with SOX controls and audit procedures; Participate in 16x5 support coverage model and on-call support.
Seniority
Junior to Mid-level, hands-on IC