Client Service Project Manager
Core
Coordinate Analysis Service projects from customer commitment through laboratory readiness and data delivery, serving as the operational coordination point between customers, Sales, and internal stakeholders.
Role type
Senior IC Client Services Project Manager
Builds
Customer-sponsored and internal Analysis Service projects for life sciences and biotechnology clients
Domain
Life Sciences / Proteomics / Laboratory Services
Required skills
Project management, stakeholder management, risk identification, documentation management, sample logistics coordination, cross-functional collaboration, process improvement, quality compliance
Preferred skills
Life sciences or proteomics domain experience, CRM and laboratory information management systems experience
Responsibilities
Coordinate study logistics and operational readiness including sample submission and release; Manage project documentation including Statements of Work and sample manifests; Monitor project progress and proactively coordinate risk mitigation; Support Analysis Service quoting activities and scope definition; Collaborate with Legal and Commercial stakeholders on contractual documentation; Contribute to SOP development and resolution of project-related deviations
Seniority
Mid-Senior, hands-on IC