Enterprise Strategic Program Manager
Core
Manage and oversee enterprise-level laboratory service programs and integrated support solutions for external customers at assigned sites.
Role type
Senior IC enterprise strategic program manager (laboratory services)
Builds
Large integrated support services solutions and CrossLab projects for external customers
Domain
Life Sciences / Laboratory Instrumentation Services
Deliverable
client delivery
Required skills
Program and project management, budgeting and P&L responsibility, risk assessment, third-party service provider management, customer contracting and Scope of Work development, laboratory instrument service and maintenance business understanding, cross-functional leadership
Preferred skills
MBA, PMP certification
Technologies
Project management tools
Responsibilities
Develop sales opportunities and design Enterprise-level support programs, determine program/project plans including budget and staffing, assist customers in implementing complex integrated solutions, coordinate internal and external project teams, lead customer physical inventory and asset tagging activities, manage implementation and deployment of CrossLab solutions, solve non-routine issues within the field of specialization
Seniority
Senior, hands-on IC with P&L responsibility