French speaker Credit & Collections Representative
Core
Managing debt collection and end-to-end credit management for a customer portfolio, including credit limit approval, order holds, and invoice processing.
Role type
Credit & Collections Representative
Builds
Timely cash collections and maintained credit risk exposure
Domain
Life Sciences / Financial Services
Deliverable
client delivery
Required skills
Credit limit calculation, order hold management, customer negotiation, account monitoring, complaint resolution, credit allocation, SLA adherence, data entry accuracy, problem-solving, time management
Preferred skills
Accounting or finance degree, experience with Oracle E1/SAP/CForia, prior credit control experience
Technologies
Microsoft Office (Outlook, Excel), Oracle E1, SAP, CForia
Responsibilities
Evaluate credit limits on new and existing accounts; place and monitor accounts on hold; contact customers by telephone to schedule payments; update core systems with credit limits and hold status; resolve complex accounts with Team Leader; log and monitor customer complaints; allocate credits in consultation with Cash and Customer Services; ensure compliance with Sarbanes-Oxley requirements.
Seniority
Individual Contributor