Field Service Engineer
Core
Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments (Laboratory Equipment and Third-Party Products) for customers in research, industrial, and healthcare settings.
Role type
Field Service Engineer
Builds
Production ML models | product features | dashboards & analysis | client delivery
Domain
Scientific instrumentation / Laboratory equipment / Industrial calibration
Deliverable
client delivery
Required skills
Electronics troubleshooting, Mechanical troubleshooting, Component-level diagnosis, Calibration, Technical documentation interpretation, Customer training, Safety protocol adherence, Report writing, Restricted electrical license (or ability to obtain)
Preferred skills
Electronics, Engineering, Physics, Chemistry background, NATA/ISO certification, Microsoft Office proficiency
Technologies
Analytical instruments, Gas detection equipment, Environment monitoring equipment, Microsoft Office
Responsibilities
Install, calibrate, maintain, and repair instruments; Perform calibration activities in the Industrial Calibration Lab; Respond to customer needs and provide technical support; Manage field service activities and administration; Document service activities and prepare detailed reports.
Seniority
Mid-level, hands-on IC