Field Applications & Service Specialist – Norway
Core
Train and support diagnostic laboratory customers on Phadia™ systems and ImmunoDiagnostics solutions, combining field visits with remote application support and troubleshooting.
Role type
Field Applications & Service Specialist (Immunodiagnostics)
Builds
Diagnostic testing workflows and reliable instrument operation for clinical laboratories
Domain
Healthcare / Immunodiagnostics / Clinical Laboratory
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Fluent Norwegian, technical communication, independent field work, travel within Norway and Nordic countries, valid driving licence
Preferred skills
Diagnostic laboratory experience, customer-facing support experience, laboratory instrumentation knowledge, training experience, familiarity with quality systems, additional Nordic language fluency
Technologies
Phadia™ systems, laboratory instrumentation, assay software, middleware
Responsibilities
Train customers on instrumentation, assays, and workflows; provide remote and on-site technical support; troubleshoot reagent, assay, and system issues; perform preventive maintenance and repairs; support instrument installation and commissioning; document service activities in CRM systems
Seniority
Individual Contributor, Field Specialist
