Engineer I, Field Service

💼 Full-time💰 $26–$26🗓 2026-09-14 → 2026-09-25

Core

Install, maintain, troubleshoot, and repair laboratory instruments in customer sites to ensure reliable operation and support scientific research.

Role type

Field Service Engineer (IC)

Builds

Laboratory instruments and service solutions for scientific and clinical customers

Domain

Life Sciences / Laboratory Equipment

Deliverable

physical/clinical work

Required skills

troubleshooting, preventive maintenance, customer relationship management, technical documentation, spare parts management, qualification & validation implementation, travel management

Preferred skills

regulated environment experience, quality standards knowledge, IT systems proficiency, assay understanding

Technologies

Cloud for Service (C4S), Field Problem Reports (FPR), Field Service Reports (FSR)

Responsibilities

Perform onsite installation, upgrades, updates, troubleshooting, repairs, and planned preventive maintenance of laboratory instruments; Identify customer service needs and support the sale of service contracts; Complete required service documentation accurately; Follow established spare-parts processes; Implement Qualification & Validation products at customer sites

Seniority

Mid-level, hands-on IC

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About thermofisher

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.