Workfront Operations Specialist
Core
Enable success of Pods and Squads by supporting day-to-day operations, driving adoption of standardized processes, and promoting effective use of the work management platform.
Role type
Operations Specialist (Work Management Platform)
Builds
Operational consistency, visibility, and efficient workflows for business teams
Domain
Enterprise Operations / Work Management
Deliverable
product features
Required skills
Work management platforms expertise, template creation, reporting, user training, process improvement, KPI monitoring, first-line support
Preferred skills
Workflow automation, process documentation, platform capability evaluation
Technologies
Adobe Workfront
Responsibilities
Onboard, train, and support users on work management processes and best practices; Create and maintain templates, reports, dashboards, and documentation; Monitor and report on operational KPIs; Communicate and implement enterprise process and platform updates; Provide first-line support and troubleshoot operational issues; Partner with teams to improve workflows and adoption; Support onboarding of new teams by configuring resources; Evaluate new platform capabilities and provide feedback; Gather user feedback to identify enhancement opportunities.