Field Service Engineer III, IOMS – South Central Region, US
Core
Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment at customer sites.
Role type
Senior Field Service Engineer (Analytical/Microscopy Equipment)
Builds
Operational reliability of high-end scientific instruments for research institutions, universities, and industrial facilities
Domain
Life Sciences / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
electro-mechanical system diagnostics, troubleshooting hardware and software issues, preventive maintenance, calibration, training users, reading technical schematics, cleanroom environment work, Windows OS proficiency
Preferred skills
High Resolution Mass Spec instrument experience, mentoring and training others
Technologies
Windows operating systems, networking, standard business software
Responsibilities
Install, maintain, and repair analytical and microscopy equipment; diagnose complex electronics, mechanical, ultra-high vacuum, and high-voltage issues; train customers on operation and maintenance; document field service activities; coordinate territory activities and travel; partner with internal teams to resolve complex issues