Depot Repair Servicetechniker (w/m/d) (befristet)
Core
Independent repair and calibration of XRF and LIBS (Laser) products, handling customer inquiries, and performing quality controls.
Role type
Senior IC repair service technician (instrumentation)
Builds
Repair services for XRF and LIBS measurement instruments
Domain
Scientific instrumentation / Analytical chemistry
Required skills
XRF theory, LIBS theory, instrument repair, calibration, quality control, customer complaint analysis, cost estimation, parts procurement, technical documentation, customer training
Preferred skills
Laser theory
Technologies
Microsoft Windows, Microsoft Office
Responsibilities
Perform independent repairs and calibrations of XRF and LIBS products; Handle customer inquiries and complaints to identify and resolve issues; Conduct quality controls on instruments after repair; Perform device adjustments per customer request (hardware and software); Document repair data in databases; Create error reports and cost estimates; Determine parts needs and procure components; Provide technical support to representatives and organize customer training; Prepare reports and protocols per factory standards