Field Service/Support Technician
Core
Provide technical support, operational maintenance, and in-house repairs for Teledyne API gas analyzers and air quality monitoring products, diagnosing failures to minimize customer downtime.
Role type
Field Service/Support Technician
Builds
Precision gas analyzers and air quality monitoring products
Domain
Environmental monitoring / Industrial instrumentation
Deliverable
physical/clinical work
Required skills
troubleshooting mechanical/hardware/software failures, start-up and calibration, repairing instruments, using test equipment (VOM, oscilloscopes, recorders), digital and analog circuit skills, logical problem solving
Preferred skills
environmental industry product knowledge, Microsoft AX, Salesforce
Technologies
VOM, oscilloscopes, recorders, hand tools, test jibs, Microsoft Word, Excel, PowerPoint, Microsoft AX, Salesforce
Responsibilities
Enter cases from customer inquiries, troubleshoot technical questions, remotely troubleshoot software-controlled circuit boards, solve start-up and calibration problems, communicate with departments for product improvement
Seniority
Mid-level, hands-on IC